Privacy Policy

This Privacy Policy explains how GOWIN18 AU ("we", "us", "our") handles information when you visit gowin18au.com (the "Site"). We built this Site as an informational and marketing resource, and we try to collect no more than what's needed to keep it running and improving. If anything here is unclear, please reach out via ourContact Us page.

1. Information we collect

We collect a limited set of information through normal use of the Site:

• Analytics & usage data — such as pages viewed, time on page, approximate location (derived from IP), device and browser type, and referring source, collected automatically through cookies and similar technologies to help us understand how the Site is used.
• Contact form submissions — if the Site provides a contact or enquiry form, we collect the details you voluntarily submit, such as your name, email address, and message, solely to respond to your enquiry.
• Technical logs — standard server logs (IP address, timestamps, request details) retained briefly for security and troubleshooting purposes.

We do not knowingly collect payment details, government ID numbers, or account credentials for the third-party platform we link to — those are handled entirely on that platform, not on this Site.

2. How we use this information

Information collected through the Site is used to:

• Operate, maintain, and improve the Site's content and performance;
• Understand which content is useful to visitors, so we can prioritise updates;
• Respond to enquiries submitted through any contact form; and
• Detect and prevent misuse, fraud, or security issues affecting the Site.

We do not sell your personal information, and we do not use it to make automated decisions that produce legal or similarly significant effects about you.

3. Third-party links

This Site contains links to gowin18.com and may reference other third-party sites. Once you click through to a third-party destination, this Privacy Policy no longer applies — the privacy policy of that third party governs any information you provide there, including any details you submit during registration, deposit, or gameplay on the gowin18.com platform. We encourage you to review the privacy policy of any third-party site before providing personal information to it.

4. Cookies

The Site uses cookies and similar technologies for essential functionality and analytics purposes. A full breakdown of the cookie categories we use, their purposes, and how to manage them is set out in our separate Cookie Policy, which forms part of this Privacy Policy by reference.

5. Data retention

We retain analytics and technical log data only for as long as reasonably necessary for the purposes described above, after which it is deleted or anonymised. Contact form submissions are retained only for as long as needed to resolve your enquiry and to keep a reasonable record of correspondence, unless a longer period is required by law.

6. Data security

We take reasonable technical and organisational steps to protect information collected through the Site against unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have rights to access, correct, or request deletion of personal information we hold about you, or to object to certain uses of it. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe. We may need to verify your identity before actioning a request.

8. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page shows when it was last revised. We encourage you to review this page periodically.

9. Contact us

For any questions about this Privacy Policy or how we handle your information, please visit our Contact Us page.